Description
Dynacare is hiring one Customer Service Manager for a 12-month full-time contract in a hybrid role, with a Monday-to-Friday 9:00 a.m. to 5:00 p.m. EST schedule and an immediate start. The role leads customer-service operations and relationships, manages client onboarding, projects, internal and external requests, service plans, complaints, reporting, process improvement, and supervises direct reports. It requires health-care-sector customer-service experience, laboratory information-system knowledge, commercial planning, reporting, budgeting, personnel management, and French communication skills.
