Description
Docplanner Group is hiring a Global Customer Success Operations Manager to build and scale an AI-first Customer Success function. The role combines strategy, analytics, data modelling, experimentation, and technical project management to improve customer retention and growth, optimise operations, and lead initiatives across global markets. It requires 3–5 years of relevant experience, strong data and analytics skills, and the ability to work with multicultural teams; the role is remote-first and can be based in Spain, Poland, Mexico, or Brazil, with no visa sponsorship.
