Description
The Global HR Service Delivery Specialist – Academy Operations supports the end-to-end delivery, administration, coordination, and continuous improvement of global learning and Academy services. The role manages learning programmes, registrations, attendance, completion records, communications, logistics, vendor coordination, reporting, service levels, and operational processes across multiple geographies, while partnering with HR, Learning & Development, talent, business stakeholders, and external providers. It requires strong HR operations, learning administration, program management, and L&D experience, including at least five years in a multinational organization, along with knowledge of HR technology platforms and excellent communication and organizational skills.
