Description
BCG is hiring a ServiceNow Technical Owner to act as the technical lead for squad products focused on Customer Service Management and scoped applications. The role owns solution design, implementation quality, integrations, performance, reliability, technical debt, and long-term sustainability, while designing, building, configuring, and evolving ServiceNow capabilities. It is a hands-on, autonomous role involving code reviews, mentoring, documentation, stakeholder communication, and collaboration with engineers, architects, product owners, and scrum masters in an Agile environment.
