Description
Mitel is seeking a highly skilled individual to support their Global Sales strategy by providing excellent customer service and driving continuous improvement in service delivery. The role involves managing incident and problem resolution, participating in change/release management processes such as testing patches and conducting field trials, and contributing to product introduction. This hybrid role requires strong analytical troubleshooting skills, proficiency in various IT domains like IP, VoIP, Networking, Virtualization, and Microsoft Windows Server, along with exceptional customer service and communication abilities.
