Summary from listing
The Security Operations Analyst will protect IDEMIA sites by coordinating security events, leading initial incident management, supervising shift activities, providing customer support, responding to escalations, assisting with security certifications and inspections, and monitoring metrics and KPIs. The role requires a bachelor's degree in computer science, information technology, or a related field, at least two years of customer support, data operations, or service desk experience, strong technical and communication skills, familiarity with ticketing systems and ITIL practices, and knowledge of operating systems and office applications.
