Description
HARMAN is hiring a Global Service Manager to lead service and spares operations across a multi-brand audio portfolio. The role oversees global service partners, spares strategy, inventory, reverse logistics, repairs, returns, refurbishment, budget ownership, KPIs, SLAs, transformation, and alignment with product, engineering, quality, customer service, and regional teams. It is based in Worthing, West Sussex, United Kingdom, with an additional location in Eindhoven, North Brabant, Netherlands, and requires extensive global service operations leadership, SAP or equivalent ERP experience, supply chain expertise, and a bachelor’s degree. The position offers a hybrid work environment with most office-based roles onsite three days per week and requires travel of up to 20%.
