Description
Microsoft is hiring a People Operations Manager to lead a team of Customer Operations Managers supporting the licensing lifecycle for Enterprise Direct Agreement customers. The role covers people management, business operations planning, and execution across customer relationship management, contracting and order management, billing management, customer service, and stakeholder management. It also involves recruiting and developing team members, driving process and technology improvements, and contributing to the organization’s strategic direction. The position requires a bachelor’s degree in a relevant field or equivalent experience, management experience, English proficiency, and alignment with the PST timezone.
