Description
Intuit is hiring a Group Manager to lead customer experience professionals and drive end-to-end customer journeys and experiences across QuickBooks products, including AI-enabled workflows. The role partners with product, design, engineering, marketing, sales, and service delivery teams; applies design thinking, customer journey mapping, service design, and data analytics; and is responsible for launching and optimizing experiences, improving customer retention, and maximizing program ROI. Candidates need at least five years of leadership experience in a technology or SaaS organization, an undergraduate degree, and strong cross-functional and analytical leadership skills. The expected base pay range in Mountain View is $219,500 to $297,000, with cash bonus, equity, and benefits.
