Description
The role supports Google advertisers, sales teams, agencies, and partners through customer service, troubleshooting, complex technical issue resolution, stakeholder communication, and project work. Responsibilities include diagnosing and fixing product issues, developing diagnostic tools and automation, analyzing customer data, and improving product offerings through partner feedback. The position requires a bachelor’s degree or equivalent practical experience and five years of experience in technical project management or a customer-facing role; preferred qualifications include online advertising, data-driven decision-making, project management, policy knowledge, and strong communication and problem-solving skills. The role is available in Gurugram, Haryana, India, or Hyderabad, Telangana, India.
