Description
The Guest Arrival Expert guides hotel guests through arrival and departure experiences, handles operational needs and guest requests, completes reports, shares local-area highlights, and maintains professional service standards. The role requires standing, sitting, or walking for extended periods and may involve lifting or moving objects weighing up to 50 pounds independently or more than 75 pounds with assistance. A high school diploma or G.E.D. equivalent is preferred, while no related work, supervisory, or licensing experience is required.
