Description
CIVANA is hiring a regular full-time Guest Experience Reservation Agent to create personalized reservation experiences for spa and wellness guests, including room accommodations, wellness classes, spa bookings, airport transportation, payments, and confirmations. The role also handles guest concerns, supports the concierge team during high business, and may cover concierge shifts. Candidates need one to two years of reservations or front desk experience, strong computer and communication skills, reliable transportation, and the ability to work on-site during shifts starting at 7:00 a.m. and ending no later than 6:30 p.m., including weekends and holidays.
