Description
The Front Desk/Hotel Operations Associate supports guest satisfaction and daily resort operations by handling check-in and check-out, guest requests, room and billing information, luggage, messages, payments, and coordination with housekeeping, engineering, and other teams. The role also includes front-desk equipment operation, shift paperwork, security procedures, and proactive suggestions to improve operations. Applicants need a high school diploma or GED, CPR/First Aid certification, strong customer service and communication skills, Microsoft Office proficiency, and willingness to work early mornings and later evenings; Moab, Utah area knowledge and prior MEW and Toast experience are advantages. The position requires standing for 8-hour shifts, lifting 50+ pounds, and occasional exposure to outdoor weather.
