Description
The Gritti Palace, a Luxury Collection Hotel in Venice, is hiring a full-time Guest Experience Supervisor (Front Desk) reporting to the Front Desk Manager. The role oversees front-desk operations during shifts, supervises staff, handles guest check-ins and payment issues, coordinates with hotel departments, manages cash and cashier reports, and supports training and employee relations. The position requires legal right to work in Italy, a valid work permit, fluency in English and Italian, at least three years of front-office experience in luxury hotels, Opera knowledge, and strong communication and problem-solving skills.
