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Guest Service Agent at Double Tree by Hilton and Haley & Bear

Compensation · Listed in posting

$17 – $18/hr

Location
Concord, New Hampshire
Type
Full-time
Level
entry
Posted

Description

The Guest Service Agent will welcome guests, handle check-in and check-out, answer inquiries, manage reservations and guest records, process payments, assist with luggage and local recommendations, promote loyalty programs, and complete shift responsibilities at a Residence Inn by Marriott. The role requires a high school diploma or GED, strong customer service and communication skills, basic math ability, problem-solving skills, and availability for Saturday and Sunday shifts from 2 p.m. to 10 p.m. plus additional evening shifts as needed; no prior hotel experience is required because training is provided. The stated salary is $17.00-$18.00 per hour.

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