Guest Service Agent at Essex Hotel Management

The TownePlace Suites - Estero-Fort Myers/Coconut Point is hiring a Front Desk Agent to serve as the first point of contact for guests. Responsibilities include greeting guests, checking them in and out, answering calls and emails, providing hotel and local information, handling complaints, maintaining the front desk, and assisting with administrative tasks. The role requires a high school diploma or equivalent, customer service or hospitality experience preferred, strong communication and multitasking skills, attention to detail, Microsoft Office proficiency, and availability for weekends and holidays. The listed salary is 16.00.