Description
The employer is hiring a Guest Service Agent/Front Desk Agent to greet and register hotel guests, assign rooms, handle confidential guest records, respond to requests and complaints, route calls, process cash transactions, maintain registration and reservation records, support sales and marketing, and assist with lobby cleanliness and laundry. The role requires 0–1+ years of customer service experience, hospitality enthusiasm, integrity, call-handling ability, and a high school degree or better.
