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Guest Service Agent at Study Hotels

Department: Front Office

Location
New Haven, Connecticut
Type
Full-time
Level
entry
Posted

Description

The Study at Yale is hiring a Guest Service Agent to operate the front desk and living room, handling guest check-ins and check-outs, room reservations, inquiries, requests, billing, payments, and guest coordination. The role requires a high school diploma or GED, at least one year of customer-facing experience, computer and communication skills, flexibility for evenings, weekends, and holidays, and the ability to work in a fast-paced hotel environment. The position is based in New Haven, Connecticut, and offers medical, dental, vision, life, and disability insurance, paid time off, and paid holidays to eligible full-time team members.

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