Description
The Front Desk / Guest Service Representative welcomes guests, handles check-ins and check-outs, answers calls, assists with reservations and requests, provides hotel and local-area information, resolves guest concerns, and coordinates with team members. The role offers weekday and weekend shifts, including evenings, and requires hospitality or customer-service experience, strong communication, computer-system knowledge, attention to detail, and the ability to stand for extended periods. Benefits include competitive wages, paid time off, hotel discounts, a bonus plan, and holiday pay.
