Description
The Front Office Associate handles guest check-ins and check-outs, room assignments and changes, payment processing, billing adjustments, key activation, departure clearing, and coordination with housekeeping. The role also answers and records guest calls, provides directions and information, arranges transportation, operates the telephone switchboard, runs daily reports, and counts and secures the bank. It requires a high school diploma or G.E.D. equivalent, no related or supervisory experience, and no license or certification.
