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Guest Services Associate at Frasers HH

Language
Location
Hamburg
Type
Full-time, Part-time, Other
Level
entry
Posted

Description

Fraser Suites Hamburg is hiring a guest services associate to provide front-desk and concierge-style support from arrival to departure. Responsibilities include welcoming guests, assisting with check-in and check-out, luggage handling, providing hotel and city information, running errands, and maintaining order and cleanliness in the lobby and public guest areas. The role can be full-time, part-time, or a temporary assistant, with weekly hours agreed individually and shifts typically scheduled between 07:00 a.m. and 11:00 p.m. Applicants should have relevant guest or customer-contact experience, a professional manner, excellent manners and etiquette, and good German and English skills.

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