Description
The Guest Services Associate provides first impressions and welcoming service to patients, visitors, and guests at Good Samaritan Hospital. Responsibilities include directing guests, providing information, maintaining waiting areas, performing hourly rounds, serving as a liaison between treatment teams and families, and using EPIC and other tools. The role requires a high school diploma or GED, 2–3 years of customer service experience, strong communication and de-escalation skills, HIPAA knowledge, and availability for various shifts, including holidays and weekends. It is part-time at 20 hours per week, with medical, dental, vision, paid time off, retirement plans, tuition reimbursement, and shift differentials.
