Description
The Front Office Associate handles guest check-ins and check-outs, room assignments and changes, payments, room keys, billing, departures, room-status coordination with housekeeping, guest communications, transportation arrangements, and cash-handling. The role also operates the telephone switchboard, processes reports, follows company policies, and provides guest service. No related work experience or supervisory experience is required, and a high school diploma or G.E.D. equivalent is preferred.
