Description
The Guest Services Concierge 2 provides non-medical patient and visitor support in a hospital setting, including greeting guests, answering phones, providing directions and information, facilitating communication with families and clinical teams, responding to urgent situations, and handling mail and packages. The role also includes administrative duties such as stocking areas, maintaining contact information, and participating in service improvement initiatives. Candidates need three years of hospitality or customer service experience, preferably in healthcare, and a high school education or equivalent.
