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Guest Services Manager - Night Manager at efet

Language
Setup
On-site
Location
Mississauga, Ontario
Type
Full-time
Level
lead/mgmt
Posted

Description

Hilton Mississauga/Meadowvale is hiring a Guest Services Manager/Night Manager to oversee evening guest services and front-office operations, including bell services, luggage storage, package delivery, valet, parking, guest satisfaction, service issues, budgeting, forecasting, policy enforcement, and team development. The role requires supervisory experience in front office, strong IT, commercial, sales, leadership, communication, and customer-service skills, along with the ability to manage people, departments, and profit-and-loss accounts. Familiarity with property management systems and a degree or diploma in hotel management are advantageous.

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