Description
The Guest Services Representative greets and guides guests at the Sanford Center, answers questions, provides directions to amenities and services, explains policies and procedures, resolves guest complaints, and follows up to ensure satisfaction. The role reports to the General Manager and Event Security Supervisor, requires customer service, communication, dependability, and flexibility, and is available for a varied schedule including daytime, mornings, evenings, weekends, and holidays. It is a part-time, hourly, non-exempt position at $15 per hour, with standing and mobility required for up to three-quarters of scheduled work time.
