Description
The Guest Services Representative delivers exceptional hospitality to spa guests, manages reservations, confirmations, check-ins, check-outs, and gift-certificate transactions through B4T, maintains guest records, promotes spa services and retail products, and supports daily spa operations. The role requires at least one year of experience in a spa, hospitality, or customer-service environment, strong communication and organizational skills, flexibility for evenings and weekends, and the ability to stand for extended periods and occasionally lift up to 12 kg.
