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Guest Services Representative at Willis Automotive

Compensation

$17 – $19/hr

Location
Des Moines, Iowa
Level
entry
Posted

Description

Willis Automotive is hiring a Customer Service Representative to handle customer inquiries and service requests, manage appointment schedules, schedule service appointments, coordinate loaners and vehicle pickups, respond to internal departments, and follow up with customers. The role requires a high school diploma or equivalent, prior multi-line call-center experience, proficiency with Excel and Outlook, strong communication skills, calmness under pressure, and strong attention to detail. Benefits include medical, dental, vision, disability, retirement matching, paid time off, holidays, training, and employee discounts.

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