Description
Willis Automotive is hiring an Appointment Scheduling Representative to serve as a customer-service liaison in a fast-paced, multi-line dealership. The role responds to customer inquiries, manages and schedules service appointments, coordinates loaners and vehicle pickups, follows up with customers, and contacts the customer base to increase appointments and retention. A high school diploma or equivalent is required, while multi-line call-center experience is preferred; the position also requires Excel, Outlook, Internet research, strong communication, calmness under pressure, and attention to detail.
