Description
The Guest Services Supervisor oversees guest relations and customer service at Island Sports Center, including greeting guests, providing enrollment programming, handling mail and waivers, operating point-of-sale systems, managing schedules, training staff, coordinating communications, recruiting and mentoring associates and Skate Guards, and auditing the Birthday Party program. The role requires a high school education or equivalent, strong communication and record-keeping skills, cash-register ability, and availability for varied weekday, weekend, and holiday shifts; three years of guest services supervisory experience is preferred. Act 153 clearance and a credit check are required.
