Description
The role is responsible for overseeing guest service operations, enforcing house rules and grooming standards, monitoring service stations, reservations, VIP arrangements, cleanliness, hygiene and safety, cashiering controls, inventory, scheduling support, and maintaining high-quality upscale customer experiences. The posting emphasizes operational coordination, customer relationship management, and corrective action on guest complaints, along with a comprehensive benefits package including leave, bonuses, medical coverage, training, and staff perks.
