Description
The Supervisor, Guest Services will oversee and support daily guest-service operations at the casino, including event planning, scheduling, loyalty-program activities, gift-card inventory, safety and responsible-gambling compliance, and collaboration with marketing and casino partners. The role supervises and develops team members, handles hiring and performance decisions, and requires a bachelor’s degree in a business-related field, at least one year of customer-service or hospitality experience, and the ability to work nights, weekends, and holidays in a fast-paced casino environment.
