Description
Joivy is hiring a Guext Experience Management Intern for a six-month full-time internship in its Customer Care department. The intern will handle customer requests through tickets, email, and phone; provide assistance before, during, and after stays; identify effective solutions; collaborate with internal departments; monitor requests to completion; manage critical situations; and meet customer-service quality standards. The role requires strong Italian and English communication, customer orientation, problem-solving, teamwork, computer skills, and availability for weekend and holiday shifts. Benefits include an 800€ monthly expense reimbursement, company phone and laptop, and meal vouchers.
