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HaloITSM Platform Administrator at Node4

Department: OCTO

Setup
Hybrid
Location
United Kingdom
Type
Full-time
Level
senior
Posted

Description

Node4 is recruiting a senior HaloITSM Platform Administrator to join its Internal Systems Team. The role will initially lead the hands-on implementation, configuration, migration, testing, and documentation of HaloITSM as the company consolidates from ServiceNow, then transition to owning the platform’s ongoing configuration, workflows, integrations, reporting, knowledge, and continuous improvement. The position requires foundational IT skills, strong problem-solving and communication abilities, and a methodical approach to documentation; ITIL, ITSM tool, SQL, networking, scripting, and project or change-management experience are desirable. The role offers hybrid working and medical or health cash-plan benefits.

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