Summary from listing
The Hardware Support Engineer will analyze and resolve technical issues with Tractian’s IoT and industrial asset monitoring products. The role involves troubleshooting, data and log analysis, root-cause investigation, cross-functional collaboration, test documentation, teardown analysis, and communication with customers and stakeholders. Candidates must be enrolled in a relevant bachelor’s program, have basic electronics and technical-document knowledge, and be available to live in or move to São Paulo. Benefits include paid leave, an education stipend, a meal allowance, national health coverage, dental support, and a Wellhub membership.
