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Head of Customer Service at Maxime Media GmbH

Language
Location
Münster, North Rhine-Westphalia · North Rhine-Westphalia
Type
Full-time
Level
lead/mgmt
Posted

Description

Maxime Media GmbH is hiring a Head of Customer Service to lead its Customer Service department, including budget responsibility, staff leadership, customer support for e-recruiting, cross-selling, process development, quality assurance, KPI reporting, and collaboration with specialist departments and management. The role requires a university degree or vocational training, at least five years of specialist and leadership experience, strong IT affinity, analytical and conceptual skills, and fluent German. Benefits include bonuses and modern social benefits.

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