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Head of Enterprise Success at Laravel

Setup
Remote - UK
Type
Full-time
Level
lead/mgmt
Posted

Description

Laravel is hiring a remote enterprise customer success leader to build and scale its Enterprise Success function for Private Cloud. The role manages Enterprise Success Engineers, formalizes sales-to-success handoffs, creates customer health scoring and telemetry infrastructure, establishes product feedback loops, and generates expansion signals while maintaining technical credibility with enterprise infrastructure and deployment stakeholders.

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