Description
Wonderschool is looking for a Head of Implementation & Customer Success to oversee the entire post-sale cycle for their government and enterprise clients. This involves leading large-scale implementations, driving product adoption, and establishing a scalable customer success team. The role requires close collaboration with various internal departments like Product, Engineering, and Sales to achieve customer satisfaction and inform product development. The ideal candidate will possess extensive experience in B2B SaaS post-sales, particularly in complex enterprise or government deployments, and demonstrate strong leadership and organizational skills.
