Description
Munters is seeking a Head of IT Operations & End User Experience to oversee the global operational performance of IT services and shape the technology experience for employees worldwide. This role involves building a globally aligned service organization, modernizing traditional support through AI and automation, and driving continuous improvement in IT end-user services. Key responsibilities include leading global IT operations, owning workplace technologies, establishing a unified service delivery model, designing scalable Level 1 capabilities, and managing budgets.
