Health Plan Enrollment and Sales Support Specialist at Kaiser Permanente

This remote Kaiser Permanente role, based in Portland, Oregon, focuses on supporting health plan growth and retention by implementing enrollment and implementation protocols, coordinating open enrollment events, educating end users on offerings, maintaining broker/channel/customer relationships, gathering customer needs data, assisting with product and plan design, quotes and RFPs, and identifying cross-sell/up-sell opportunities. The work emphasizes collaboration, customer experience, sales support, reporting, training coordination, and using working knowledge of products, services, and ratings to improve wellness and retention.