Description
This is a contract, fully remote customer-service role based out of Fort Smith, Arkansas, with an anticipated application deadline of September 30, 2026. The position handles incoming and outgoing calls, researches complex issues across multiple databases, assists customers with portal navigation, documents information, mentors staff, and supports quality and process improvement. It requires computer navigation, Microsoft Office, Windows, and military experience, and offers $14.78–$15.00 per hour with potential medical, dental, vision, retirement, insurance, and other benefits.
