Description
Chaney Enterprises is hiring a full-time Help Desk Analyst to serve as the primary point of contact for end-user technical support across the organization. The role handles hardware, software, and network issues; maintains help desk records; coordinates with IT teams on escalated incidents; supports hardware and software deployments; creates user documentation; and conducts technology training. The position requires at least two years of relevant IT support experience, proficiency with ticketing systems, strong customer service and communication skills, and an associate degree in a related field or equivalent education and experience.
