Description
Aires is hiring a Help Desk Analyst for its Pittsburgh, Pennsylvania office in a hybrid work environment. The role provides technical support to internal business customers, handles service requests and incident response, documents and tracks tickets, configures applications and mailboxes, troubleshoots basic networking and system issues, and maintains asset inventory. A high school diploma or GED is required, while an associate’s or bachelor’s degree, information systems experience, and Comptia Security+ or similar certification are preferred.
