Description
CalPrivate Bank is hiring a Helpdesk Analyst to provide end-user technology support for employees. The role manages service requests and incidents, troubleshoots software, hardware, access issues, and application problems, deploys and maintains workstations, coordinates patches and updates, documents technical information, trains users, and follows banking, information-security, and compliance procedures. The position requires prior IT helpdesk, service desk, desktop support, or similar experience, includes travel between regional offices, and prefers banking or financial-services experience.
