Description
The client is hiring two Technical Support Representatives to provide front-line support for proprietary client reporting applications. The role handles inbound phone and email support, troubleshoots reporting and software issues, guides users through report customization and templates, documents incidents, escalates complex data or reporting issues, and collaborates with internal teams. The position is a hybrid contract role based in San Diego, California, with pay of $18.00–$22.00 per hour and benefits subject to eligibility.
