Description
Wood Rodgers is hiring a Help Desk Analyst to provide Tier 1 technical support across its organization. The role serves as the first point of contact for hardware, software, Microsoft 365, connectivity, and end-user issues in a primarily Windows environment, including troubleshooting, documentation, software installation, workstation configuration, access support, escalation, asset tracking, and responsive customer service. The position is staffed, hourly, and non-exempt, with travel to other office locations as needed.
