Description
The Help Desk & CAFM System Coordinator will manage daily facility management help desk and CAFM operations, including logging, assigning, monitoring, escalating, and closing service requests and work orders. The role coordinates with technicians, engineers, supervisors, customers, and service providers; maintains CAFM records and performance reports; supports user training; and monitors compliance with help desk procedures. Candidates need a higher education degree, at least two years of relevant experience, electronic work management experience, fluent Arabic and English, strong Microsoft Office skills, and excellent communication and problem-solving abilities.
