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Help Desk Backfill Technician - Freelancer at Everience

Department: User support functionsSeniority in posting: entry

Language

Compensation

€140 – €160/day

Setup
On-site
Location
Milan, Lombardy
Type
Full-time, Contract
Level
mid
Posted

Description

Everience is hiring a self-employed Backfill Technician to provide on-site IT support and coverage at client sites in Milan. The role replaces permanent technicians during planned absences and handles second-level tickets, hardware and software troubleshooting, workstation installation and configuration, Windows and Microsoft 365 support, Active Directory management, and issue escalation. The position requires at least two years of Help Desk or IT Support experience, knowledge of Windows, Microsoft 365, Active Directory, networking, and ticketing tools, along with English at B2 level. It is scheduled Monday through Friday from approximately 9:00 a.m. to 6:00 p.m., with an expected commitment of 100–150 days per year and compensation of €140–€160 per day.

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