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Help Desk Representative at Peraton

Compensation

$39,000 – $62,000/yr

Location
Fort Huachuca, Arizona
Type
Full-time
Posted

Description

Peraton is seeking a Help Desk Representative to join their team onsite at Fort Huachuca, AZ. This role involves being the first point of contact for Tier 2 requests, ensuring continuous 24/7 coverage, handling various customer interactions, creating and escalating incidents, performing quality assurance, monitoring emails, maintaining logs, providing reports, and upholding a professional demeanor.

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