Description
Quevera is looking for a Help Desk Specialist to join their team. The role involves providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet. Responsibilities include troubleshooting, documenting outages, and providing tier 1 customer service. The position requires a TS/SCI Polygraph clearance. Requires Four (4) years demonstrated Help Desk experience with an Associate's degree. In lieu of experience, a Bachelor's Degree may be substituted. Certifications: Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+; CCNA; A+; Net+)
